Discover 4 Easy-To-Miss Characteristics Of Elite VPN Services

As the VPN marketplace becomes more competitive, it is getting harder to identify the best VPN service providers.  This isn’t because the gap is closing between the best and rest, but rather because middle-tier VPN providers are becoming more recognizable and lower quality services have amped up their advertising and marketing efforts.  The trick is… Continue reading Discover 4 Easy-To-Miss Characteristics Of Elite VPN Services

Why Customer Care Is Important In The Contact Centre Industry

Contact centres are often deployed to increase the level of customer care for a business. With contact centre technology comes reduced call waiting times, increased flexibility in call handling solutions (such as remote working through cloud based contact centre technology) and ultimately, a higher level of customer service. Cloud based contact centres essentially mean the… Continue reading Why Customer Care Is Important In The Contact Centre Industry

How Twitter Is Working With Companies To Reveal Customer Satisfaction

These days, more and more companies are using social networking site such as Twitter to gain information about their customers.  The data gathered from Twitter will become more useful to market researchers with the advent of a new partnership between a number of analytics firms in announced by the social networking site last month. Research… Continue reading How Twitter Is Working With Companies To Reveal Customer Satisfaction

Business Process Management Software – Top Features

Business process management software helps businesses stay organized, save time, and make the most of resources. There is a lot that goes into communicating with clients and suppliers, accounting, and handling orders. The right software takes on many daily tasks and makes them easier and quicker to accomplish. With the saved time, business owners and… Continue reading Business Process Management Software – Top Features

Customer Service in the Information Age

Every aspect of a business must be designed to optimize company value. In one way or another, every process affects revenue and profit. Unfortunately, one of the biggest mistakes companies make is failing to update their processes as better solutions become available. They become complacent with traditional methods and lack the initiative to introduce changes… Continue reading Customer Service in the Information Age

Setting-Up Your Web Design Venture: Realizing Your Dreams

If you are a skilled web designer, whether you realize or not, you’re in a pretty unique position as far as careers go. Flexibility, independence, huge earning potential and a wide range of work environment options – are just a few perks that come to mind for talented website designers. Sounds amazing, right? One of… Continue reading Setting-Up Your Web Design Venture: Realizing Your Dreams