Having a business is not enough to compete with your peers these days. You have to be a step forward to be able to succeed. So, whether it’s related to your product quality, instant customers support or other major factor in your business, you have to be aware of all your recourses well and provide… Continue reading 0844 Telephone Numbers – Easy On Your Business, Convenient For Your Customers
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Consumers Pick E-Commerce for Better Customer Service
The results of a new consumer survey auditing customer service experience and purchase behavior should be of interest to small business owners operating out of traditional retail spaces. Although the study, conducted by ClickFox, dealt specifically with holiday buying plans, the findings may have year-round ramifications as well. The 2012 Holiday Customer Service Audit reveals… Continue reading Consumers Pick E-Commerce for Better Customer Service
Setting Up Skype To Call Abroad
It’s very useful to have Skype for making calls abroad. However, while it is possible to use Skype to Skype connections for free worldwide, to make calls to non Skype mobile phones and landlines, you’ll need to use Skype Credit or a Skype Subscription at different rates. It’s also possible to use a Skype Premium… Continue reading Setting Up Skype To Call Abroad
How To Tackle A Conference Call
When you want to get ahead in the workplace it’s really important that you to take every opportunity to demonstrate your skills. However, some situations are slightly more difficult to tackle than others. For instance, when dealing with people face to face, some professional people are absolutely unflappable, but when they find themselves on a… Continue reading How To Tackle A Conference Call
Why Phoning Is Better Than Texting
Around 200,000 text messages are sent per second on a worldwide scale. With such an astounding number of people communicating by text message, there’s been a huge shift in the way we communicate with each other since the explosion of voiceless messaging. Teens in particular are predestined to communicate with their peers rather than dialling… Continue reading Why Phoning Is Better Than Texting
Best and Worst Business Pick Up Lines
In business you have to interact with people. Irrespective of your field of specialization, in one way or another you have to interact with your clients as well as your colleagues in business. It is thus paramount to know how to create a good rapport with people especially those we meet for the first time… Continue reading Best and Worst Business Pick Up Lines
Eight Smartphone Apps That Can Help To Preserve Or Improve Your Health
Smartphones can help you with everything from planning a trip to deciding on a major purchase, and it turns out that they can also be useful for improving your medical situation. Some apps will actively help you to boost your health, while others are geared towards helping you to maintain good health. Read on to… Continue reading Eight Smartphone Apps That Can Help To Preserve Or Improve Your Health
Why Customer Care Is Important In The Contact Centre Industry
Contact centres are often deployed to increase the level of customer care for a business. With contact centre technology comes reduced call waiting times, increased flexibility in call handling solutions (such as remote working through cloud based contact centre technology) and ultimately, a higher level of customer service. Cloud based contact centres essentially mean the… Continue reading Why Customer Care Is Important In The Contact Centre Industry
Contract Or Pay As You Go – What Is Best For Your Child?
Every child loves to have a trendy mobile phone. Children like to chat and text all the time and mobile phones have become a necessity for them to be in contact with their friends. Parents are always concerned about the phone bills as sometimes they face some financial problems due to the increasing phone bills… Continue reading Contract Or Pay As You Go – What Is Best For Your Child?
VoIP – Understanding It And Should Your Business Use It?
VoIP is a growing trend in networking and communications – people are talking about it and providers of business telephone systems are offering it as part of their services. But for a business to make an informed decision, they need to know what exactly VoIP is and whether it will bring advantages to the way… Continue reading VoIP – Understanding It And Should Your Business Use It?