SaaS (Software As A Service) – What It Is And What It's For

SaaS (software as a service) is an oft-discussed product that is becoming an increasingly important asset of the modern IT market. Businesses that adopt an SaaS solution may rave about its benefits, but until you have a better understanding of what it can offer and why you should adopt you might be reluctant to see… Continue reading SaaS (Software As A Service) – What It Is And What It's For

Improving Your Company's Customer Service

Customer service is an extremely important aspect of owning a business. Without customers, your business is unable to thrive. By providing great customer service, you will keep customers coming back and will build your business a great reputation by word of mouth, social media, and online reviews. It’s important to always listen to your customers’… Continue reading Improving Your Company's Customer Service

Customer Service – The Newest Call Center Technologies

Call center technologies essentially are strategies, which are meant to cut down the investments made on time and money. Most of the call center technologies are now seeking to offer an effective solution in order for them to have a competitive merit over their counterparts. Let us now have a look at the top five… Continue reading Customer Service – The Newest Call Center Technologies

A Stress-Free Guide To Setting Up An Internet Connection

Those who are setting up a broadband service from scratch will probably need a little advice. All of the jargon involved is sure to be confusing for those who aren’t particulary computer savvy, so we’ve put together this short guide to help you through the process… Connecting a Line To actually receive any kind of… Continue reading A Stress-Free Guide To Setting Up An Internet Connection

A Small Business Consideration: I.T. Management Provider

Many organizations that start-up business entities need an I.T. management provider to ensure a properly set up and firmly grounded computer operations program. Network and Internet connectivity is an important factor to propel your business to guaranteed success; therefore it is necessary for business organizations to hire a qualified I.T. manager to do the job.… Continue reading A Small Business Consideration: I.T. Management Provider

SoundCloud And Getty Images Partner To Create Revolutionary Audio Visual Service

The leading creator and distributer of digital imagery, videos and multimedia products, Getty Images, has partnered with the social sound platform SoundCloud to deliver a new audio visual service for both music creators and businesses. The partnership is set to revolutionize the audio marketplace by providing simple and efficient commercial licensing opportunities to the SoundCloud… Continue reading SoundCloud And Getty Images Partner To Create Revolutionary Audio Visual Service

How To Provide Customer Service Via Your Local Business Social Media

Social Media is slowly, but surely changing the landscape of how local businesses provide customer service. In the not too distant past, it was enough for a local business to have an email and a contact number to be able to field customer questions and comments. Today, increasing numbers of customers are reaching out to… Continue reading How To Provide Customer Service Via Your Local Business Social Media

How To Choose Your Professional SEO Service Provider

Businesses today are pushing their efforts in increasing their online visibility through their websites in order to reach out to more customers and in the process have more profitable business activities. Recognizing the huge market offered by online users, every business would like to take advantage of the presented market opportunity in order to help… Continue reading How To Choose Your Professional SEO Service Provider

Customer Service, Is There An App For That?

Who needs a paper menu? Image by Lordcolus  Most of us enjoy going out to dinner and indulging on being waited on. Of course, there are always the fast-food venues that get us out of our seats but most of our service comes from waiting staff.  So with our current tech-revolution, how is our table… Continue reading Customer Service, Is There An App For That?