With an increasing number of shoppers reaching for tablets, smartphones, and laptops, the market for ecommerce, due to the simplicity it should offer continues to expand. From click to delivery, the e-fulfilment process from the perspective of the customer, should at all times be completely seamless, transparent, reliable and communicative. Successful giants such as Amazon… Continue reading From Click To Delivery – The Informed Path To E-Fulfilment
Tag: customer
Online Reputation Management – Feeling Ripped Off By Your Ripoff Report?
Whether you’re an online business or not, the Internet can house some interesting information about your company. Anyone has the ability to post a comment about your company and/or your employees, making it imperative that you’re on your A game at all times. But what if you or someone at your company has an off… Continue reading Online Reputation Management – Feeling Ripped Off By Your Ripoff Report?
Call Recording Benefits
The benefits of call recording to businesses that handle customer data should not be underestimated. This process is essential for businesses that deal with client data or services via the telephone. However, call recording should not be considered as just recording conversations for the purpose of storing them. It is much bigger than this as… Continue reading Call Recording Benefits
Hide This Indication Harnessing A Global Medium For Local Business Growth
The internet might be a global phenomenon but it also offers exciting opportunities for targeting a local audience. For small business this makes it one of the most valuable marketing tools at their disposal. Unlike traditional advertising the internet enables a business to engage with its customers on a personal level, without the hard sell… Continue reading Hide This Indication Harnessing A Global Medium For Local Business Growth
Ways To Enhance Customer Service For Your Business
The success of a business relies on superior customer service that goes above and beyond any other company. There are many ways for businesses to improve and enhance their customer service, and most of them have little or no cost. The use of electronic queue management systems is one way that businesses can enhance the… Continue reading Ways To Enhance Customer Service For Your Business
How To Increase Referral Business
When you own a business, one of your primary goals is to build your book-of-business while still keeping your marketing budget low. A majority of small business owners must find a way to operate on a very limited budget and still generate the new business they need to cover operational expenses and earn overall revenue.… Continue reading How To Increase Referral Business
Why Is Your Business's Facebook So Valuable To Customers?
Social media has not only had a tremendous impact on how people interact with each other, but it has also changed the way many business market themselves. Facebook has the largest hold on the social media market with over 1 billion users and businesses are using its popularity to reach more of their customers. Businesses… Continue reading Why Is Your Business's Facebook So Valuable To Customers?
Don't Throw Out Your Old Customer Data Just Yet
I clearly remember the first time I ever took the initiative at work, mainly because it nearly backfired so badly. I had been given the exciting job of cleaning out the filing room and I decided to use it to make a good impression on my new boss. After I had put all of the… Continue reading Don't Throw Out Your Old Customer Data Just Yet
HD LED TV Buying Guide Tips
HD LED TVs are literally taking the market by storm. More and more people are replacing their old TVs with these new sets. If you are in the market for a new HD LED TV, then it’s vital to first understand what kind of features they have and what sets them apart from other models.… Continue reading HD LED TV Buying Guide Tips
Application Development And The Benefits For Business
Applications are nothing but computer programs. These computer programs can help a business in myriad ways including managing data, identifying new markets and business opportunities, enhancing customer reach and relations and improving communication flow within the eco system of business and markets. Therefore, application development is a hugely critical factor for any business today. And… Continue reading Application Development And The Benefits For Business